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Online retailer Alibaba with its own chatbot

Anyone who thought that Amazon was the largest online retailer in the world was wrong. In terms of online retail gross merchandise sales, Alibaba was the world’s largest powerhouse at $1.15 trillion, followed by Amazon at $575 billion, JD.com at $397 billion and Pinduoduo at $242 billion. Of the top 13 companies, seven were from the US, four from China, and one each from Canada (Shopify, #5) and Japan (Rakuten, #10). In 2020, goods worth a total of $2.9 trillion were sold in e-commerce, which corresponds to a growth of 20.5 percent compared to the previous year (17.9 percent). Shopify was the most impressive with business growing to $120 billion.

And of course, such a giant as Alibaba does not simply let the possibilities of AI speech software pass by unused, and now wants to launch its own chatbot with the “Tongyi Qianwen” speech software.

Alibaba mit eigenem Chatbot

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Online retailer Alibaba with its own chatbot

Anyone who thought that Amazon was the largest online retailer in the world was wrong. In terms of online retail gross merchandise sales, Alibaba was the world’s largest powerhouse at $1.15 trillion, followed by Amazon at $575 billion, JD.com at $397 billion and Pinduoduo at $242 billion. Of the top 13 companies, seven were from the US, four from China, and one each from Canada (Shopify, #5) and Japan (Rakuten, #10). In 2020, goods worth a total of $2.9 trillion were sold in e-commerce, which corresponds to a growth of 20.5 percent compared to the previous year (17.9 percent). Shopify was the most impressive with business growing to $120 billion.

And of course, such a giant as Alibaba does not simply let the possibilities of AI speech software pass by unused, and now wants to launch its own chatbot with the “Tongyi Qianwen” speech software.

Alibaba mit eigenem Chatbot

Topic Overview

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Alibaba with its own chatbot and socialist approaches

Alibaba with its own chatbot and socialist approaches

A newly presented competitor to the text robot ChatGPT from Alibaba, the language software “Tongyi Qianwen“, could become a problem for the developers for the time being. The Chinese Internet regulator has published a draft regulation for AI services, in which 21 possible requirements for Chinese companies and developers of AI language models are presented. Among other things, the content must reflect the “basic values of socialism“, must not spread disruptive information and must prevent discrimination.

However, the development of AI language models is still in its early stages, and many models are error-prone and inaccurate. Alibaba’s chatbot is initially geared towards business life and is intended to compose documents or emails. However, it remains to be seen how he will fare against the competition in the race. Alibaba’s bot was reportedly having “hallucinations” similar to ChatGPT, meaning it was giving incorrect answers. China’s regulator is now looking to put a stop to such bogus content, which could present an additional hurdle for companies like Alibaba when balancing innovation and compliance.

One expert emphasizes that setting clear rules early on for companies can also help minimize the risk of unexpected outcomes. “The definition of clear guard rails by China also harbors opportunities,” he says. However, it is difficult to regulate a technology that is developing so quickly and is so intelligent. There are daily reports on how Internet users circumvent the protective mechanisms used to control chatbots. Alibaba is just the latest example of a Chinese company with its own chatbot. SenseTime, a Hong Kong-based AI company, unveiled its chatbot “SenseChat” in a live demo the day before, prompting a sharp rise in the share price. The Chinese search engine Baidu also demonstrated its chatbot “Ernie Bot“, which, however, caused less enthusiasm and a falling share price.

An AI expert notes that Chinese chatbots are currently lagging behind and are mostly focused on the Chinese language. At the moment, ChatGPT, the software designed by OpenAI and supported by Microsoft, is the “clear market leader and gold standard” among chatbots.

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The EU is seeking government regulations on the chatbots’ new technology, and Italy’s data protection regulator recently caused a stir by temporarily banning the use of ChatGPT in the country. The concerns mainly related to the mass collection of personal data and the protection of minors. Within 20 days, OpenAI must take and inform Italy of actions to avoid a fine of up to 20 million euros or 4% of annual turnover.

Two years ago, the EU Commission presented a draft AI regulation that is expected to come into force later this year. According to Paul Lukowicz, head of the research area Embedded Intelligence at the German Research Center for Artificial Intelligence, regulation in this area is urgently needed as technology will change the world in ways we cannot even imagine today. So you can’t just let them evolve unchecked.

A newly presented competitor to the text robot ChatGPT from Alibaba, the language software “Tongyi Qianwen“, could become a problem for the developers for the time being. The Chinese Internet regulator has published a draft regulation for AI services, in which 21 possible requirements for Chinese companies and developers of AI language models are presented. Among other things, the content must reflect the “basic values of socialism“, must not spread disruptive information and must prevent discrimination.

However, the development of AI language models is still in its early stages, and many models are error-prone and inaccurate. Alibaba’s chatbot is initially geared towards business life and is intended to compose documents or emails. However, it remains to be seen how he will fare against the competition in the race. Alibaba’s bot was reportedly having “hallucinations” similar to ChatGPT, meaning it was giving incorrect answers. China’s regulator is now looking to put a stop to such bogus content, which could present an additional hurdle for companies like Alibaba when balancing innovation and compliance.

One expert emphasizes that setting clear rules early on for companies can also help minimize the risk of unexpected outcomes. “The definition of clear guard rails by China also harbors opportunities,” he says. However, it is difficult to regulate a technology that is developing so quickly and is so intelligent. There are daily reports on how Internet users circumvent the protective mechanisms used to control chatbots. Alibaba is just the latest example of a Chinese company with its own chatbot. SenseTime, a Hong Kong-based AI company, unveiled its chatbot “SenseChat” in a live demo the day before, prompting a sharp rise in the share price. The Chinese search engine Baidu also demonstrated its chatbot “Ernie Bot“, which, however, caused less enthusiasm and a falling share price.

An AI expert notes that Chinese chatbots are currently lagging behind and are mostly focused on the Chinese language. At the moment, ChatGPT, the software designed by OpenAI and supported by Microsoft, is the “clear market leader and gold standard” among chatbots.

cshow
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The EU is seeking government regulations on the chatbots’ new technology, and Italy’s data protection regulator recently caused a stir by temporarily banning the use of ChatGPT in the country. The concerns mainly related to the mass collection of personal data and the protection of minors. Within 20 days, OpenAI must take and inform Italy of actions to avoid a fine of up to 20 million euros or 4% of annual turnover.

Two years ago, the EU Commission presented a draft AI regulation that is expected to come into force later this year. According to Paul Lukowicz, head of the research area Embedded Intelligence at the German Research Center for Artificial Intelligence, regulation in this area is urgently needed as technology will change the world in ways we cannot even imagine today. So you can’t just let them evolve unchecked.

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About the Author:

Michael W. Suhr
Michael W. SuhrDipl. Betriebswirt | Webdesign- und Beratung | Office Training
After 20 years in logistics, I turned my hobby, which has accompanied me since the mid-1980s, into a profession, and have been working as a freelancer in web design, web consulting and Microsoft Office since the beginning of 2015. On the side, I write articles for more digital competence in my blog as far as time allows.

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Michael W. Suhr
Michael W. SuhrDipl. Betriebswirt | Webdesign- und Beratung | Office Training
After 20 years in logistics, I turned my hobby, which has accompanied me since the mid-1980s, into a profession, and have been working as a freelancer in web design, web consulting and Microsoft Office since the beginning of 2015. On the side, I write articles for more digital competence in my blog as far as time allows.

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