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Privacy at Amazon Ring Doorbells

In a world where the quest for security and control over our surroundings has become increasingly important, Amazon Ring established on our front doors. But while we enjoy a sense of security in our homes, serious concerns lurk behind that facade. How far do we go for a sense of security and what do we sacrifice in the process? In the following article, we shed light on the dark side of this seemingly harmless technology and show that we risk losing more than we think we’re gaining.

Amazon Ring - Ein Sicherheitsparadoxon

Topic Overview

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Privacy at Amazon Ring Doorbells

In a world where the quest for security and control over our surroundings has become increasingly important, Amazon Ring established on our front doors. But while we enjoy a sense of security in our homes, serious concerns lurk behind that facade. How far do we go for a sense of security and what do we sacrifice in the process? In the following article, we shed light on the dark side of this seemingly harmless technology and show that we risk losing more than we think we’re gaining.

Amazon Ring - Ein Sicherheitsparadoxon

Topic Overview

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Amazon Ring: A Security Paradox

Amazon Ring: A Security Paradox

Our front doors have become scenes of a dystopian future. The small video doorbells with HD video recording, motion detection and two-way talk turn us into Big Brother-like figures monitoring their own home. At any point of the day, on our phone, tablet or PC to see who is on our doorstep. Maybe we’ll ask the courier to leave the delivery behind the flower pot because we’re still in the office. Or we create a video to catch the domestic parcel thief red-handed and hand the footage over to the police. A tantalizing vision of control and security.

“But we must not forget that this progress does not come without risks. Despite Amazon’s efforts to make the ring more secure in 2020 by adding mandatory two-factor authentication, serious privacy issues remain that cannot be ignored.”

Amazon Ring security cameras and video doorbells have emerged as the most used Home video cameras enforced. However, experts warn of the dangers. “Ring has steadily grown into one of the largest surveillance apparatuses in the country,” says an expert from the US data protection organization “Electronic Frontier Foundation“. Don’t forget what famous comic book writer Stan Lee used to say: “With great power comes great responsibility”.

Has Amazon Ring lived up to this great responsibility? The answer is a resounding no.

In the past, Ring has repeatedly betrayed the trust of its users. Customer data – including video recordings – was stored unencrypted on Amazon cloud servers to which employees had access. Reports of data leaks and concerns about third-party trackers on the Ring Doorbell app tracking a variety of personal information raise further questions.

Criticism has led to some changes

  • Amazon Ring has become more transparent about its privacy and data erasure practices.
  • Introducing the Two -Factor authentication was a big step in the right direction
  • But Ring’s relationship with law enforcement remains problematic.

Although Amazon claims to restrict law enforcement access to user videos and calls for more transparency, the services and associated Neighbors app are still accessible to law enforcement. In 2022, the company even admitted that under certain circumstances, it forwarded videos to law enforcement agencies without user consent.

Despite Ring’s security promises, there are persistent reports of privacy violations by neighbors and security risks created by this constant surveillance. A British woman won a $137,000 lawsuit against a neighbor whose ring surveillance cameras were pointed at her house and could both see and hear her. And then the open question remains: does this constant surveillance actually make us safer? Or does it tempt us into rash and even dangerous reactions, as in the case of the Ring user who shot a neighbor for leaving a misdelivered package at his door?

All of these concerns lead us to conclude that we are on thin ice when it comes to products like Amazon Ring and the monitoring infrastructure that goes with it. Data protection, transparency, data security, public security and racism – these are the issues that we must not overlook in this discussion.

That’s why we have to say, “Privacy not included.”

Our front doors have become scenes of a dystopian future. The small video doorbells with HD video recording, motion detection and two-way talk turn us into Big Brother-like figures monitoring their own home. At any point of the day, on our phone, tablet or PC to see who is on our doorstep. Maybe we’ll ask the courier to leave the delivery behind the flower pot because we’re still in the office. Or we create a video to catch the domestic parcel thief red-handed and hand the footage over to the police. A tantalizing vision of control and security.

“But we must not forget that this progress does not come without risks. Despite Amazon’s efforts to make the ring more secure in 2020 by adding mandatory two-factor authentication, serious privacy issues remain that cannot be ignored.”

Amazon Ring security cameras and video doorbells have emerged as the most used Home video cameras enforced. However, experts warn of the dangers. “Ring has steadily grown into one of the largest surveillance apparatuses in the country,” says an expert from the US data protection organization “Electronic Frontier Foundation“. Don’t forget what famous comic book writer Stan Lee used to say: “With great power comes great responsibility”.

Has Amazon Ring lived up to this great responsibility? The answer is a resounding no.

In the past, Ring has repeatedly betrayed the trust of its users. Customer data – including video recordings – was stored unencrypted on Amazon cloud servers to which employees had access. Reports of data leaks and concerns about third-party trackers on the Ring Doorbell app tracking a variety of personal information raise further questions.

Criticism has led to some changes

  • Amazon Ring has become more transparent about its privacy and data erasure practices.
  • Introducing the Two -Factor authentication was a big step in the right direction
  • But Ring’s relationship with law enforcement remains problematic.

Although Amazon claims to restrict law enforcement access to user videos and calls for more transparency, the services and associated Neighbors app are still accessible to law enforcement. In 2022, the company even admitted that under certain circumstances, it forwarded videos to law enforcement agencies without user consent.

Despite Ring’s security promises, there are persistent reports of privacy violations by neighbors and security risks created by this constant surveillance. A British woman won a $137,000 lawsuit against a neighbor whose ring surveillance cameras were pointed at her house and could both see and hear her. And then the open question remains: does this constant surveillance actually make us safer? Or does it tempt us into rash and even dangerous reactions, as in the case of the Ring user who shot a neighbor for leaving a misdelivered package at his door?

All of these concerns lead us to conclude that we are on thin ice when it comes to products like Amazon Ring and the monitoring infrastructure that goes with it. Data protection, transparency, data security, public security and racism – these are the issues that we must not overlook in this discussion.

That’s why we have to say, “Privacy not included.”

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About the Author:

Michael W. Suhr
Michael W. SuhrDipl. Betriebswirt | Webdesign- und Beratung | Office Training
After 20 years in logistics, I turned my hobby, which has accompanied me since the mid-1980s, into a profession, and have been working as a freelancer in web design, web consulting and Microsoft Office since the beginning of 2015. On the side, I write articles for more digital competence in my blog as far as time allows.
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Michael W. Suhr
Michael W. SuhrDipl. Betriebswirt | Webdesign- und Beratung | Office Training
After 20 years in logistics, I turned my hobby, which has accompanied me since the mid-1980s, into a profession, and have been working as a freelancer in web design, web consulting and Microsoft Office since the beginning of 2015. On the side, I write articles for more digital competence in my blog as far as time allows.
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