Editing and managing emails:

• Reply to an email: Ctrl + R
• Answer to all: Ctrl + Shift + R
• Forward email: Ctrl + F
• Delete email: Ctrl + D
• Mark message as read: Ctrl + Q
• Mark message as unread: Ctrl + U
• Mark all items in a folder as read: Ctrl + Shift + Q

Please note that these key combinations refer to the Windows version of Outlook and may be different in other versions of Outlook or in other operating systems.

The follow-up feature in Outlook allows you to be reminded of important emails and tasks. It can be used to remind you to reply to emails, to see if an email you’ve sent has been read or replied to, and to create and manage tasks right from your inbox.

Email tracking:

• To remind you of an email, open the email and click the “Follow Up” button on the menu bar. Choose one of the follow-up date options or click “Custom” to set a specific date and time.
• To track an email you sent, when composing the email, click the Options tab, then click Tracking Options. Check the “Request a Read Receipt” or “Request a
• Return Receipt” box.

Task Tracking:

• To create a task from an email, drag the email to your Tasks folder or click the “Follow Up” button and choose “Add Task“.
• In the task window, you can set a due date, add a reminder, and enter notes. Click “Save & Close” when done.
• You can find your tasks in your tasks folder and in the to-do bar on the right side of your inbox. You can click on a task to open and edit it, and mark it as complete by clicking the checkbox next to its name.

The tracking feature can be of great help to ensure that no important emails or tasks are overlooked and to keep your inbox organized.

Conversation mode in Outlook is a useful feature that helps keep the inbox organized and clutter free. It groups all emails that belong to a specific topic or thread together, making them easier to track. To enable and use conversational mode in Outlook:

Activation of conversation mode:

• On the Outlook menu bar, click the View tab.
• In the “View” menu, check the “Show as Conversations” box.
• A dialog box will open asking if you want to apply this setting to this specific folder or to all folders. Make your selection and click OK.

Working with conversation mode:

Conversational mode can be a tremendous help in keeping track of complex email chains, especially in multi-stakeholder discussions.

Sharing your calendar in Microsoft Outlook is a great coordination and collaboration tool.

Share calendars in Outlook for desktop:

• Open Outlook and go to the calendar view by clicking the calendar icon at the bottom of the navigation bar.
• Right-click the calendar you want to share and choose Share > Email Calendar.
• In the new window, select the level of detail you want to share. You can choose to share availability only, limited details, or full details.
• Enter the email addresses of the people you want to share the calendar with and click Send.

Share calendars in Outlook.com (Outlook Web App):

• Click the calendar icon at the bottom left of the view.
• Right-click the calendar you want to share and select “Share Calendar“.
• Enter the email address of the person you want to share your calendar with and choose what permissions you want that person to have.
• Click “Share“.

Please note that in both cases you can control the permissions that the recipients have. You can allow them to only see when you’re busy, see specific event details, or edit your calendar entirely. Also note that certain features may require specific Outlook versions or subscription levels.

In Microsoft Outlook, you can schedule emails to be sent at a specific time in the future. Here’s how to create a scheduled email in Outlook for Windows:

• Open Outlook and create a new email by clicking “New Email” or pressing Ctrl + Shift + M on your keyboard.
• Enter the necessary information for your email, including recipient, subject, and email body.
• Click the Options tab on the menu bar.
• Click Delay Delivery in the More Options group.
• In the Properties dialog box, under Delivery Options, select the Delay Delivery Until check box and select the date and time for the message to be delivered.

• Click “Close” to close the dialog box.
• Click Send to save and schedule the email.
• The e-mail remains in the “Outbox” folder until the selected time for delivery. If you are using a local installation of Outlook, make sure your computer and Outlook are active at this time.

see fig. (click to enlarge)

For Outlook on the web (Outlook.com or Outlook on Office 365), scheduled email delivery works even when you’re not online, because at that point the Exchange Server does it for you.

Microsoft Outlook offers a comprehensive system for managing tasks. We explain how you can use task management in Outlook with the following basic steps:

Create task:

• Click the task icon at the bottom of the navigation bar (it looks like a checklist).
• Click “New Task” in the task view or press Ctrl + Shift + K on your keyboard.
• Enter a subject for the task, set a start date, due date and status. You can also set a priority and enter more details in the note field.

Manage Tasks:

• Your tasks are listed in the task view. Incomplete tasks are sorted by due date, with the most urgent tasks at the top.
• You can mark tasks as “Completed” by clicking the small box to the left of the task name. Completed tasks are displayed at the bottom of the list.
• You can edit tasks by double-clicking them and changing the details.
• You can delete tasks by selecting them and pressing the Delete key on your keyboard or by clicking “Delete” in the menu bar.

Delegate tasks:

• You can delegate a task to someone else by clicking “Delegate Task” in the menu bar or by pressing Ctrl + Alt + F on your keyboard.
• Enter the name of the person you want to delegate the task to and click Submit. The person receives an email with the task and can accept or reject it.

Set reminders:

• When creating or editing a task, you can set a reminder to remind you of the task at a specific time.
• You can also add the reminder later by right-clicking on the task and selecting “Reminder“.

Outlook tasks can also be integrated with other features of Outlook, such as calendar and email. For example, you can turn an email into a task by dragging it into the Tasks folder. You can also view tasks on your calendar by turning on “To-Do Bar” in the calendar options.

see fig. (click to enlarge)

Quick Steps in Outlook allow you to apply multiple actions to emails at once that you perform frequently. You can use preset Quick Steps or create your own. You can use Quick Steps in Outlook with the following steps:

Using Quick Steps:

• Go to your inbox and select an email.
• Go to the “Home” tab in the menu bar and locate the Quick Steps group.
• Select one of the preset Quick Steps. Some commonly used Quick Steps are Forward to Manager, Move to Folder, and Mark Complete.

Creating a new Quick Step:

• In the Quick Steps group, click Create New.
• Enter a name for the new Quick Step.
• Under “Choose an action” choose the action you want to take. If you want to perform multiple actions, click Add Action.
• Optionally, you can also add a keyboard shortcut and tooltip text.
• Click “Finish” to create the new Quick Step.

Editing or deleting a Quick Step:

• Right-click a Quick Step and choose Edit or Delete.
• When you edit a Quick Step, you can change its actions, shortcut keys, and tooltip text.
• Deleting a Quick Step permanently removes it from the list.

see fig. (click to enlarge)

Quick Steps can be a huge time saver, especially if you perform frequently repeated tasks. It’s a good idea to take some time to set up Quick Steps that fit the way you work.

With the rules function of Outlook you can automatically manage and sort your e-mails. For example, you can create a rule that moves all emails from a specific sender to a specific folder. We have written a separate article on the subject of “Rules in Outlook” which you can find here >>>

The search function in Microsoft Outlook is a very powerful tool that allows you to quickly find specific emails, appointments, contacts and other items. To do this, proceed as follows:

Simple search:

• In the search box at the top of the Outlook window, type a word or phrase you want to search for and press Enter.
• Outlook searches the current folder and displays all items that match the search criteria.

Advanced Search:

• Click the search box and then click the Search Tools tab on the menu bar.
• Click on “Search Tools” and then on “Advanced Search“.
• The Advanced Search dialog allows you to enter more specific search criteria, such as searching only in specific fields, searching for
• Items created within a specific date range or searching for items that have specific categories.

Search Folder:

• Search folders are a special type of folder that automatically includes all items that match specific search criteria. For example, you can create a search folder for all unread emails, or for all emails that contain a specific term.
• To create a new search folder, right-click “Search Folder” in the folder list and select “New Search Folder“. Select the criteria you want and click OK.

Search Operators:

• You can use search operators to refine your search. For example:
• AND (e.g., cat AND dog) finds items that contain both terms.
• OR (e.g., cat OR dog) finds items that contain either of the terms.
• NOT (e.g., cat NOT dog) finds items that contain the first term but not the second.
• Quotation marks (e.g., “cat dog”) finds items that contain that exact phrase.
• Parentheses can be used to control the order of operators (e.g., (cat OR dog) AND mouse).

The search feature in Outlook can save you a lot of time by helping you find exactly what you’re looking for, even in a large mailbox or calendar. It’s worth spending a little time to learn how to use them effectively.

If you’re on vacation or unavailable, you can set up an automatic out-of-office message to be sent automatically to people who email you. We have created a separate article on this topic, which you can find here >>>